Regulations of the Mashjari Caravanserai
- Compliance with the laws and regulations of the Islamic Republic of IRAN is mandatory for all employees and dear guests.
- Preservation and protection of the environment and natural heritage through waste reduction, waste separation and waste recycling.
- Pets are only allowed in the designated boarding area. (by prior arrangement)
- The guest is responsible for providing bathing amenities including towels, slippers, shampoo, hair dryer, etc.
- The feedback box is available to the public electronically and in person, and management is required to respond to all feedback within a maximum of two weeks after submission.
- Prayer rugs and prayer mats are available in all rooms.
- The interior of the caravanserai is quiet from 12:00 PM to 8:00 AM for guests to rest, and during these hours, celebrations and meetings will be held in a special area (fire pit and open-air amphitheater).
- Respected guests are advised to refrain from bringing valuables with them as much as possible, otherwise they are responsible for their own safety and security.
- Dear guests, please take the utmost care in preserving the existing green space.
- Parking for cars and buses is provided on the edge of the area.
- Mashjari Caravanserai has a hygienic and suitable restaurant, and serving and eating food in the rooms is prohibited.
- When dining, please pay attention to the restaurant’s opening hours.
- For all services, an official invoice will be provided in paper or electronic form upon request by the guest.
- Guests are responsible for transporting and moving their belongings.
- Mashjari Caravanserai has a shop to supply the minimum necessary safari equipment, food, etc. at reasonable prices.
- A diverse selection of hot and cold drinks and natural regional teas will be available in the restaurant and pantry.
- For hygiene reasons, it is not possible to take food and drinks out of the restaurant or pantry.
- Medical and first aid services are available on site.
- It is the responsibility of the guests to wake up at specific times to benefit from the complex’s services.
- Rooms are cleaned before they are handed over to guests and after guests depart.
- The size of the double beds is Queen size.
- 220V AC electricity is available to everyone.
- All rooms do not have a TV, radio, or telephone.
- Foreign guests can convert valid foreign currencies into Rials.
- Taxi and shuttle services are available by prior arrangement.
- All kitchen and pantry staff have special clothing and a valid health card.
- All guests and employees are insured against accidents from the time of departure until arrival at the destination (Moshjari Caravanserai). (Origin within Iran)
- The dishes served are the best reflection of local traditions, and the expert staff offers local food and drinks to the esteemed guests.
- The staff wear local clothing that reflects the local style.
- The aesthetics of the environment will reflect the high quality of authenticity and indigenous culture.
- The bedrooms and the furnishings used, as well as the curtains, are appropriate for cultural, heritage, and indigenous values.
- While preserving the traditional characteristics of the buildings, the complex strives to provide guests with comfortable conditions.
